Privacy Policy

Our Policies

Privacy Policy

Effective Date: March 8th, 2025.

North 49 Janitorial Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://north49janitorial.ca/) or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1.- Information We Collect

We collect personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

a) Information You Provide Directly
Name, phone number, email address, and mailing address (when you contact us or request a quote).
Payment information (if you purchase services).
Any other personal details you choose to share with us.

b) Information Collected Automatically
When you visit our website, we may automatically collect certain data through cookies, tracking tools, and analytics platforms, including:
Log Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site.
Cookies & Tracking Technologies: We use cookies and third-party tracking tools to improve user experience, analyze traffic, and support marketing efforts (see Section 9).

2.- How We Use Your Information

We use personal information for the following purposes:
Providing and managing our cleaning services.
Responding to inquiries and customer support requests.
Sending promotional materials (only with your consent).
Processing payments and invoices.
Improving our website and services.
Complying with legal and regulatory requirements.

3.- How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Third-party companies that help us operate our business (e.g., payment processors, IT support, analytics providers).
Legal Compliance: If required by law or legal authorities.
Business Transfers: If we merge, sell, or transfer our business operations.

4.- How We Protect Your Information

We take reasonable measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure. These include:
Secure data storage and encryption.
Limited access to personal data by authorized personnel.
Regular security audits and updates.
However, no data transmission over the Internet is 100% secure. Please use our services at your own risk.

5.- Your Rights and Choices

Under Canadian privacy laws, you have the right to:
Access Your Data: Request details about the personal information we hold.
Correction: Ask us to update or correct inaccuracies.
Withdraw Consent: Opt out of marketing communications at any time.
Deletion: Request deletion of your personal data (subject to legal obligations).

To exercise these rights, contact us at:
Email: info@north49janitorial.ca
Phone: +1(416) 294-3744

North 49 Janitorial

6.- Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

7.- Cookies & Tracking Technologies

Our website uses cookies and other tracking technologies to improve functionality, enhance user experience, analyze website traffic, and support marketing efforts. By using our site, you consent to our use of these tools.

a) Tracking Technologies We Use
We use third-party services, including:
Google Analytics – To track website performance and user behaviour. Google’s privacy policy: Google Privacy Policy

Meta Pixel (Facebook Pixel) – To measure the effectiveness of our Facebook ads. Meta’s privacy policy: Meta Privacy Policy

Google Ads – To optimize our online advertising campaigns. Learn more: Google Ads Privacy

Microsoft Clarity (if applicable) – To analyze user interactions with our website. Microsoft’s privacy policy: Microsoft Privacy Statement

b) Types of Cookies We Use
Essential Cookies: Necessary for website functionality (e.g., security, logins).
Analytics Cookies: Help us understand website traffic and improve performance.
Marketing Cookies: Used for advertising and retargeting purposes.

c) Managing Your Cookie Preferences
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact your experience on our website.
For more details on how to control cookies, visit: www.aboutcookies.org

8.- Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please review it periodically.

9.- Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
North 49 Janitorial Services
Email: info@north49janitorial.ca
Phone: +1(416) 294-3744
Website: https://north49janitorial.ca/

This Privacy Policy complies with PIPEDA and relevant Canadian privacy laws. If you require additional compliance for specific provinces (e.g., Quebec’s Law 25), let us know, and we can adjust it further.

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